Privacy Policy

 

PRIVACY POLICY

  

SECTION 1 - INTRODUCTION AND CONSENT

 

MYSIAH HEALTH INC. (“Mysiah”, “We”, “Our” or “Us”), is committed to protecting your privacy. This Privacy Policy describes how We collect, use and disclose information about Our users through www.mysiah.com including all subpages and successor pages (together, the “Website”).

 

CONSENT: BY USING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.  Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to Our processing of your Personal Information at any time.  However, withdrawing consent may result in your inability to place orders on the Website or to continue receiving certain information about Our products and services.

 

SECTION 2 - COLLECTION OF INFORMATION

 

As further described below, We collect Personal Information (as defined below) when you create an account, make purchases on the Website, subscribe to receive promotional information, or send Us inquires through Our contact form on the Website. We aim to collect, use and disclose only Personal Information as is required to enable Us to effectively serve you.

 

Two types of information may be collected through the Website: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use or disclosure of Non-Personal Information (as defined further below).

 

“Personal Information” is any information about an identifiable individual, such as your name, address, telephone number, e-mail address and GPS location. At the time of collection, We will clearly identify the information being collected.  It is always your choice whether or not to provide Personal Information; however, your choice not to provide certain other Personal Information may mean that you will not be able to make purchases or send Us inquires through the Website.

 

“Non-Personal Information” is information of an anonymous nature that is not linked to an individual, including aggregate statistical information, such as average age or geographical allocation of Our users, number of visitors, webpages accessed, and average time spent on the Website.  Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is generally not considered Personal Information under applicable privacy laws.

 

Non-Personal Information is collected or derived by Us in the course of operating the Website.

 

SECTION 3 - USE OF INFORMATION

 

 We collect information for the following purposes:

 

• When You Create an Account: In order to take advantage of many of the features of our Website, including our Loyalty Program, you will be required to create an account. When you create an account, we may collect certain Personal Information including, but not limited to, your full name (or an alias), email address and your shipping information;

 

• When You Make Purchases: each time you make a purchase on our Website, and depending on whether your make a purchase through your account or through a guest account, you will be required to provide certain Personal Information, including but not limited to, your full name, your shipping information and your email address;

 

• When You Subscribe to Receive Promotion Notifications: If you subscribe to our email list, we will send you email notifications regarding sales and promotions, and in doing so we will collect certain personal information provided by your email, including your email address. You can opt out of our subscription services at any time;

 

• When You Send Inquiries: To send Us inquires through the Website, you must fill out the contact form and provide certain Personal Information, including, but not limited to, your full name (or an alias) and your email address. We require this information to be able to respond to your inquiries; and

 

• System Logs & Cookies: We may use cookies to track usage and traffic on the Website.  A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website may use cookies to help it compile aggregate statistics about usage of the Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website.  You can set your browser to notify you when you are sent a cookie.  This gives you the chance to decide whether or not to accept it.  If you disable cookies, you may not be able to take advantage of all the features of the Website.  We do not link any of the information We use in cookies to any Personal Information submitted by you when you are on the Website.

 

If We plan to use your Personal Information in the future for any other purposes not identified above, We will only do so after informing you by updating this Privacy Policy.  See further the section of this Privacy Policy entitled “Amendment of this Policy.”

 

SECTION 4 - DISCLOSURES & TRANSFERS 

 

We strive to implement and maintain safeguards with Our agents to provide a reasonable level of protection for your Personal Information (see further Security below).  In addition to those measures, We will not disclose or transfer your Personal Information to third parties without your permission, except as specified in this Privacy Policy (see further Important Exceptions below).

 

From time to time We may employ third parties to help Us improve or otherwise make available features on the Website, whether through the provision of maintenance services, database management, web analytics or otherwise. Mysiah may provide Personal Information collected from you, to its service providers as necessary to enable the service provider to perform its obligations to Us. They will be subject to restrictions prohibiting them from using or disclosing any Personal Information for any other purpose.

 

Our servers are located in British Columbia, Canada (although this location may change from time to time) and accordingly your Personal Information may be available to the British Columbia, Canada government (or to whichever government where are servers are located at the relevant time) or its agencies under a lawful order, irrespective of the safeguards. We have put in place for the protection of your Personal Information. By using Our Website, you consent to the hosting of your Personal Information in British Columbia, Canada (or where are servers are located at the relevant time). Notwithstanding the foregoing, we reserve the right to store and process Personal Information outside of British Columbia, Canada.

 

SECTION 5 - IMPORTANT EXCEPTIONS

 

We may disclose your Personal Information to third parties without your consent, where permitted or required by law, for example if We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when We believe in good faith that such disclosure is required by and/or in accordance with the law.

 

We may also disclose your Personal Information in connection with a corporate reorganization, a merger or amalgamation with another entity, a sale of all or a substantial portion of Our assets or stock, including any due diligence exercise carried out in relation to the same.

 

SECTION 6 - SECURITY

 

The security of your Personal Information is important to Us.  We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment.  We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff or other permitted persons or companies as are reasonably necessary to carry out the stated purposes We have communicated to you.

 

SECTION 7 - RETENTION

 

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of Our relationship with you.  We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated Non-personal Information, or if otherwise required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy.

 

 SECTION 8 - UNSUBSCRIBING

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@mysiah.com or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

 

SECTION 9 - AMENDMENT OF THIS POLICY

 

We reserve the right to change this Privacy Policy at any time. If We decide to change this Privacy Policy in the future, We will post an appropriate notice on Our webpage at  www.mysiah.com. Any changes will become effective immediately from their posting on the Website. Your continued use of the Website signifies your acceptance of any changes.

 

SECTION 10 - CONTACT US

 

You can help by keeping Us informed of any changes to your Personal Information.  If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in Our information about you, please contact Our Privacy Officer via email at info@mysiah.com.